Privacy Policy

Privacy Policy

Pacific Dining Car Privacy and Participation Policy:

We value our customers and would never sell or trade your personal information
All promotional information is sent to your email or phone using the highest level of security
We will protect your privacy
1921 Club membership is valid at all Pacific Dining Car locations
Benefits do not apply to the alcohol, afternoon tea items, delivery, take out or tax on your order
Rewards are not transferable
Rewards are not redeemable for cash and cannot be used for gift card purchases
Only one reward program per person.
Membership and use of the Pacific Dining Car Perks 1921 Club Membership is subject to these terms and conditions which may be changed anytime without notice.

Pacific Dining Car Restaurant Privacy Policies

Online

Pacific Dining Car Restaurant, (Pacific Dining Car), is committed to keeping any and all personal Information collected of those individuals that Visit our website or App and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Pacific Dining Car Restaurant of our commitment and realization of our obligation not only to meet but also to exceed most existing privacy standards.  THEREFORE, this Privacy Policy shall apply to Pacific Dining Car Restaurant, and thus it shall govern any and all data collection and usage Thereof through the use of www.pacificdiningcar.com you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

This website/app collects various types of information, such as:
Voluntarily provided information which may include your name, Address, email address, billing and/ or credit card information etc., which may be used when you purchase products and/ or services and to deliver the services you have requested

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site. 

Use of Information Collected

Pacific Dining Car Restaurant may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.pacificdiningcar.com. Pacific Dining Car Restaurant may also be in contact with you with regards to our E-Newsletter, events, and promotions, completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. 

Pacific Dining Car Restaurant does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties. Pacific Dining Car Restaurant may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Pacific Dining Car Restaurant and/or our website/app;
Maintain, safeguard and/or preserve all the rights and/or property of Pacific Dining Car Restaurant; and
Perform under demanding conditions in an effort to safeguard the personal safety of users of www.pacificdiningcar.com and/or the general public.

Children Under Age of 13

Pacific Dining Car Restaurant does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our e-newsletter; please click ‘unsubscribe’ at the bottom of the last E-News you received. If for some reason the system is not responding please send an email to pacificdincar@gmail.com and place unsubscribe/opt-out in subject line.

Links to Other Web-Sites

Our website does contain links to affiliate and other websites. Pacific Dining Car Restaurant does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

 

Security

Pacific Dining Car Restaurant shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Changes to Privacy Policy

Pacific Dining Car Restaurant reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website  at www.pacificdiningcar.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Pacific Dining Car Restaurant decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Loyalty Program (referred to herein as “1921 Club Membership”)

Pacific Dining Car Restaurant (referred to herein as “Merchant,” “we,” “us,” or “our”) recognizes the importance of maintaining the privacy of customers who enroll in the Pacific Dining Car 1921 Club Membership, powered by Aloha Enterprises (“Loyalty Program” / Gift Cards). This privacy policy describes the practices of Merchant regarding the collection, use and sharing of personally identifiable information (“Personal Information”) gathered through the Loyalty Program (“Merchant Privacy Policy”) and is effective as of 11-2015.

Under no circumstances will Pacific Dining Car Restaurant share any Personal Information about you with any person or organization except in the following instances: in connection with providing rewards and/or services to you under the Loyalty Program
as may be required by law or court order; or
as otherwise set forth herein
Under certain circumstances, as permitted by law, Pacific Dining Car Restaurant may also share or disclose information about its customers that is aggregated, anonymous or that otherwise does not personally identify you or any other customer.

Information We Collect.

We will collect Personal Information from consumers who enroll and participate in 1921 Club Membership as necessary to administer the Loyalty Program, and as described in this Merchant Privacy Policy. “Personal Information” is information that uniquely identifies you, and includes, among other things, your name, telephone number, email address, date of birth.

Information You Provide to Pacific Dining Car

You can enroll Pacific Dining Car Virtual Rewards by  visiting https://www.pacificdiningcar.com/1921club.html and completing the online enrollment process (“On-Line Registration”). Customers are encouraged to complete On-Line Registration in order to receive the full range of Loyalty program benefits and functionality. During On-Line Registration, you will be required to provide Pacific Dining Car with Personal Information. This information may include your phone number, First Name, Last Name, birthdate and e-mail address that you elect to link to your Loyalty Program membership. 

The Personal Information you provide during Online Registration will be used by the Merchant to track your visits and purchases with Merchant for purposes of determining the rewards that might be available to you.

Information Merchant Collects Automatically

Merchant may use “cookie” technology to collect Loyalty Program website usage data and to improve the Loyalty Program. A cookie is a small data file that is transferred to your computer’s hard disk. Merchant may use cookies to better understand how you use the Loyalty Program website, to monitor aggregate usage by our users, and to improve the Loyalty Program. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you choose to eliminate cookies, the full functionality of the Loyalty Program website may be impaired for you. Merchant may link the information we store in cookies to any Personal Information you submit while on the Loyalty Program website.

Administration of Loyalty Program

By enrolling in the Loyalty Program, you authorize Merchant to share Personal Information with our loyalty processor, Aloha Enterprise. This information will be used to track your transactions with Merchant and to offer you rewards under the Loyalty Program.

As Required By Law or Court Order

In certain instances Merchant may disclose your Personal Information when there is reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, Merchant, Aloha Enterprises or others. Merchant may also disclose your Personal Information when we believe the law requires it Security of Your Personal Information.

Merchant takes your privacy and security seriously. For this reason, Merchant has established security measures consistent with standard industry practice to protect and prevent unauthorized access to your Personal Information. These security measures include a combination of firewall barriers, encryption techniques and authentication procedures to maintain the security of information submitted through the Loyalty Program website, as well as locked doors and files, and managerial controls that limit the potential for misuse of Personal Information by Merchant’s employees, contractors and other third parties. While we take steps to protect your Personal Information and keep it secure, Merchant cannot absolutely guarantee the security of any information you transmit to us.

Changes to Privacy Policy Agreement

Pacific Dining Car Restaurant reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website at www.pacificdiningcar.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be  used, and under what circumstances, if any, we may disclose such information. If at any point in time Pacific Dining Car Restaurant decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Loyalty Program Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding our Privacy Policies related to our website or loyalty program,
please feel free to contact us.
Mailing Address:
Pacific Dining Car
1310 W. 6th Street
Los Angeles, CA 90017

Takeout is available 4-10pm. Your order must be placed by 9:45pm.
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